Every piece of information you share with cv4 matters to us. This privacy policy explains in detail what data we collect, how it is used, and the steps we take to keep your information secure.
Cv4 follows international standards for data protection. Learn about the key pillars of our privacy policy.
All data transfers on the cv4 platform are protected with 256-bit SSL encryption. From login to payment, your information remains encrypted at every step. No third party can access your data in any way.
Cv4 never sells your personal information to third parties. Your data is never shared for advertising or marketing purposes. Your information is used solely to improve the quality of our services.
Cv4 collects only the data that is necessary — nothing more. No additional information is collected without your consent. A strict data minimization policy is in place.
All user data is stored on high-security servers. Regular security audits and penetration testing are conducted. Data backups are maintained in a secure, encrypted manner.
You can request to view, correct, or delete your information at any time. cv4 respects your data rights. Please note that data may be retained for a defined period after account closure in accordance with our policy.
Cv4's privacy policy is built in line with international data protection standards. All directives from the licensing authority are strictly followed. Policies are regularly updated to maintain the highest standards.
Cv4.wine (hereinafter "cv4" or "we") places your privacy above all else. This privacy policy applies to everyone who uses the cv4 platform — website visitors, registered members, and anyone using our services. By using any cv4 service, you agree to this privacy policy.
This policy is written in English for our Bangladeshi users, so you can clearly understand how your data is handled. cv4's privacy policy is built in line with international data protection standards and is reviewed on a regular basis.
This policy applies equally to all cv4 services, including the mobile platform, Sports Betting section, payment systems, and support services. For any questions, contact us directly at support@cv4.wine.
This Privacy Policy Terms & Conditions and Responsible Betting Policytogether with cv4 form the complete legal framework.
Cv4 only collects information that is necessary to provide our services. Collecting unnecessary or excessive data goes against our policy. Below is a detailed breakdown of what information is collected and when.
| Data Type | When It Is Collected | Purpose |
|---|---|---|
| Identity Information Name, date of birth, national ID |
During Registration & KYC Verification | Identity Verification & Age Confirmation |
| Contact Information Mobile number, email address |
At Registration | Account Verification & Communication |
| Financial Information Payment method, transaction history |
During Deposits & Withdrawals | Payment Processing & Fraud Prevention |
| Device Information IP address, browser, OS |
While Using the Platform | Security & Technical Support |
| Betting Activity Betting history, preferences |
During Betting Activity | Service Improvement & Responsible Betting |
Automatically Collected Information: When you use cv4, certain technical information is collected automatically — including log files, session data, and browsing patterns. This data is used to ensure the site functions correctly and remains secure.
Cv4 uses your information for specific, legitimate purposes only. No data is ever used beyond its original intended purpose. Below is a detailed breakdown of how the information we collect is used.
Service Improvement: User experience data is analyzed to continuously improve the cv4 platform. All analysis is fully anonymized — no individual is ever identified.
Contact: Your contact details are used to send important account updates, security alerts, and information you have requested. You can opt out of marketing communications at any time.
Cv4 does not sell, rent, or trade your personal information to third parties. However, in limited circumstances, necessary information may be shared with trusted partners to facilitate service delivery.
Service Provider: Payment processors (Mobile Pay, Nagad, Rocket), identity verification services, and security software providers receive only the data they need for their specific function. All such partners operate under strict confidentiality agreements.
Legal Obligation: If cv4 receives a legal order, regulatory demand, or court directive, it is obligated to provide the relevant information. In such cases, cv4 seeks legal counsel and shares only the minimum information necessary.
Cv4 never shares your password, full bank account number, or complete national ID copy with any third party.
Business Changes: In the event of any merger or acquisition, users will be notified in advance and full details of the new policy will be disclosed.
Cv4 uses cookies and similar tracking technologies on its website to make your browsing experience smoother and more personalized. The different types of cookies are described below.
These cookies are essential for the website to function properly. They are used to maintain login sessions and enable security features. They cannot be disabled.
Collects site usage statistics to help improve our services. This data remains anonymous. You can disable this through your browser settings.
Used to remember your language, theme, and personal preferences, ensuring a consistent experience on your next visit. Can be disabled at any time.
Cookie Controls: You can delete cookies or stop accepting new ones at any time through your browser settings. However, some features may not work correctly as a result. cv4 cookies are generally valid for anywhere between 30 days and 1 year.
Cv4 has implemented both technical and organizational security measures to protect your information. These measures are continuously updated to defend against emerging threats.
Technical Safeguards: All data transfers are protected with TLS 1.3 encryption. Data stored on our servers is secured using AES-256 encryption. Regular security scans and vulnerability testing are conducted.
Access Control: Only authorized cv4 staff may access user data, and only when required for their specific role. All data access is logged and regularly audited. Staff operate under strict confidentiality agreements.
In the event of a data breach: In the event of a data security incident, cv4 will notify the relevant regulatory authority within 72 hours. Affected users will also be informed as promptly as possible.
Use a strong password to keep your account secure, and never share your login credentials with anyone.
Cv4 respects your data rights. Your key rights are outlined in detail below.
You can request to know what information cv4 holds about you. Responses are typically provided within 30 days.
To correct inaccurate or outdated information, contact support. Updates are made promptly upon submission of appropriate proof.
You may request deletion of your data under certain circumstances. Where legal obligations exist, full deletion may not always be possible.
You can object to the use of your data for specific purposes. You may opt out of marketing communications at any time.
You may request a copy of your data in a portable format. This request can be submitted through our support team.
Under certain circumstances, you may request that the processing of your data be temporarily restricted.
To exercise these rights, email us at support@cv4.wine or Help Center. cv4 typically responds within 30 days.
Cv4 retains your information only for as long as necessary. Retention periods vary depending on the type of data, as outlined below.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Financial Transactions | 7 years | AML & Tax Compliance |
| KYC Documents | 5 years after account closure | Regulatory Requirements |
| Support Conversations | 3 years | Service Quality Assurance |
| Cookies & Session Data | 30 Days – 1 Year | User Experience |
Once the retention period expires, cv4 securely deletes or anonymizes the data. Digital data is destroyed using secure deletion software, and physical documents are shredded.
Cv4 strictly refrains from providing services to anyone under the age of 18. Age is verified at registration and reconfirmed during the KYC process.
If we become aware that a minor is using an account, that account will be immediately closed and all associated data will be securely deleted. cv4 does not collect or retain any information from minors.
If you believe your child is using cv4, please contact support@cv4.wine immediately. cv4 recommends that parents use parental control software as a precautionary measure.
Cv4 reserves the right to update or modify this privacy policy, in part or in full, at any time. For significant changes, advance notice will be sent to your registered email address or mobile number.
Continued use of cv4 after any changes take effect will be considered acceptance of the updated privacy policy. We recommend checking this page periodically.
Contact Us: For any privacy-related questions, complaints, or requests, don't hesitate to reach out to us. We're always here to help.
Read our privacy policy — your information is completely safe with us. Register now and enjoy a trusted betting experience with cv4.